Frequently Asked Questions & Answers

We are so grateful for our community of parents & teachers

How does Tutero personalise tuition for each student?
plusminus
plusminus

Tutero uses a data-driven approach. We begin by understanding a student’s learning needs, goals, and preferences, and match them with a compatible tutor based on factors such as learning style, requirements, and availability. Diagnostic testing is then conducted to identify specific learning gaps and current level, allowing us to create a customised learning plan that aligns with their school goals and pace.

Which levels are supported?
plusminus
plusminus

We support students from Primary 1 through to JC2 across Singapore. We also support adult students with unique learning goals.

Is tuition 1-to-1 or in groups?
plusminus
plusminus

Tutero specialises in private 1-to-1 online tuition to ensure every minute of the session is focused entirely on your child’s needs.

Are the tutors qualified and safe?
plusminus
plusminus

Yes. Every tutor undergoes a rigorous vetting process, and it is mandatory for all Tutero tutors to be ID-verified and sign a declaration.

How much does tuition cost?
plusminus
plusminus

Our pricing starts at S$65 an hour and varies depending on the tutor’s experience level and the subject required. There are no lock-in contracts. You simply pay for the lessons as they occur.

Is the tuition aligned with the MOE syllabus?
plusminus
plusminus

Yes. Our content is mapped to the MOE syllabus and national exam frameworks, including SEC and O-Level, A-Level, IP, PSLE, IGCSE, and Lower Secondary.

How are the sessions conducted?
plusminus
plusminus

Lessons take place in our virtual classroom where tutors and students connect via video chat. Our platform provides an interactive whiteboard and collaborative tools designed specifically for online education, so everything is simple to access, with minimal setup required.

Can I track my child’s progress?
plusminus
plusminus

Absolutely. After every session, you will receive a detailed lesson report via email and on your platform. Parents also have access to the Tutero Parent App to manage schedules, track progress, and view upcoming goals.

What if my child doesn’t click with their tutor?
plusminus
plusminus

We offer flexible and easy tutor changes. If the connection isn't perfect, your dedicated account manager will find a new match that better suits your child’s personality and learning style.

Can we get help with specific exams or A-Level preparation?
plusminus
plusminus

Yes. We have specialised tutors for secondary subjects, including H2 Maths, Additional Mathematics and Physics, who are specifically trained to help students maximise their results across curriculums such as SEC and O-Level, A-Level, IP, IGCSE and equivalent secondary systems.

Do I need to pay upfront?
plusminus
plusminus

No. Tutero operates on a pay-as-you-go model. Payments are securely processed via Stripe after each lesson, ensuring you only pay for the service you receive.

How do I get started?
plusminus
plusminus

You can request an educational consultation on our website. Our account managers will discuss your child's needs and match you with the perfect tutor.

What is Tutero for Schools?
plusminus
plusminus

It is an AI platform designed to empower teachers. It provides AI-powered tools to generate curriculum-aligned lesson plans, worksheets, and assessments instantly.

Which levels does it support?
plusminus
plusminus

The school platform currently supports P1 to Sec 4.

Which curriculum is it mapped to?
plusminus
plusminus

Resources are built around curriculum codes, and you can filter content by curriculum so it matches your school’s scheme of work. Talk to us about MOE syllabus, IB and IGCSE coverage for your school.

How does the "Mild, Medium, and Spicy" structure work?
plusminus
plusminus

This is our framework for differentiation. For every topic, Tutero provides questions at three difficulty levels, allowing every student in a mixed-ability classroom to work on the same concept at a level that challenges them appropriately.

How does the AI assistant help teachers?
plusminus
plusminus

Teachers can use the "Edit with AI" feature to modify any question or slide in seconds. The platform also uses data to highlight common misconceptions in your class, helping you target your teaching more effectively.

Does Tutero provide printable resources?
plusminus
plusminus

Yes. While the platform is great for digital learning, every worksheet and assessment can be exported as a printable, professional PDF with an included answer key.

How long does it take to plan a lesson?
plusminus
plusminus

With Tutero, teachers can generate a high-quality, differentiated lesson plan and teaching slides in under 60 seconds.

What assessment types are available?
plusminus
plusminus

The platform includes Diagnostic Assessments to identify gaps before you start a unit and Summative Assessments to track student growth and achievement.

Is there a cost for individual teachers?
plusminus
plusminus

We offer a Free Forever plan for individual teachers that includes access to basic templates and slideshow generators. The Premium "Educator" and "School" plans provide AI editing and advanced student analytics.

How does Tutero integrate with our school's existing tech?
plusminus
plusminus

Tutero is web-based and works seamlessly on iPads, Chromebooks, and laptops. We support standard school workflows and offer bulk student uploading for easy setup.

How secure is student data?
plusminus
plusminus

We take privacy seriously. Student data is encrypted and is never sold to third parties.

Can our whole Maths Department use it?
plusminus
plusminus

Yes. Our Schools & Districts plan enables department-wide collaboration, allowing teachers to share resources and view comparative data across classes and levels.

Loved by families and schools

Get started with Tutero today.

Personalised 1-to-1 lessons.
Get Started
Teachers can try it free.
Get Started
Loved by families and schools

Get started with Tutero today.

Teachers can try it free.
Get Started
Personalised 1-to-1 lessons.
Get Started

Switch to {Country} site?

We noticed you’re visiting from {Country}. Would you like to switch to the local version of our site for a tailored experience?